50,000 members and a 31% repeat rate, live across three F&B brands today. The retention system proven on real restaurants, running on the POS you already use.
POS-agnostic. Halal and non-halal. Live in Malaysia today.
Why it's different
Most POS-bundled tools lock you to their till. Most enterprise platforms charge rates built for chains, not growing groups. None of them have served a single bowl. We have.
Repeat rate, second-visit conversion, and 3-month cohorts per outlet. The number that actually grows revenue, in front of your managers daily.
No rip-and-replace. It sits on top of the till you already run. Integrated, not imprisoned.
Shared customer identity, points kept strictly per brand. Built multi-tenant from day one, because we run three brands on it.
A member added in seconds at the till, then a daily close report that shows exactly who captured members and who let them walk.
“We were losing seven in tencustomers after one visit. This is the system we built to win them back. It works, so we're opening it up.”
— Elcent Teh, Founder, ELCY Group · RM9M revenue, three F&B brands, Malaysia
Honest comparison
| ELCY Loyalty | POS-bundled tools | Enterprise platforms | |
|---|---|---|---|
| Keep your own POS | Yes | No, locked in | Yes |
| Built by real operators | Yes | No | No |
| Retention analytics per outlet | Yes | Basic | Yes |
| Built for growing multi-outlet groups | Yes | Thin reporting, per-till pricing | Enterprise pricing tiers |
| Halal and non-halal ready | Yes | Generic | Generic |
See it on your own numbers
A 30-minute demo on your real data, not a slide deck. If your repeat rate isn't where it should be, you'll see it in the first five minutes.